Delete your Plotborn account
Plotborn, by Enlomi LLC
You can have your Plotborn account and your reading history deleted at any time, whether or not you still have the app.
Email hello@plotborn.com from the address you signed up with, with the subject “Delete my Plotborn account”.
We will confirm that we have received it, and delete your account within 30 days. If you write from another address, we will ask you to confirm from the account’s address first, so that nobody can delete an account that is not theirs.
What is deleted
- Your email address, password and name.
- Your reading history: the stories you opened, how far you read, your bookmarks and the stories you saved.
- Your notification settings and the notifications we sent you.
- Your sign-in on every phone. Any sparks left in your account are lost and cannot be restored.
What is kept
- Records of purchases and of sparks given and spent, without your email address or name attached, for as long as tax and accounting law requires.
- Our encrypted backups are not edited. Anything deleted remains in them until they expire: about two weeks for nightly backups and about thirteen months for monthly ones.
Never made an account?
If you read without making an account, Plotborn knows your phone only by a random identifier the app made up, and holds no email address or name for you. Removing the app removes that identifier from your phone, and with it the only thing connecting you to what was read there.
For anything else about your information, see the privacy policy.